HBNS provides 24/7/365 full-service Inbound, Outbound Call Center Services along with Electronic and Business Process Services. We offer customized contact center solutions for your business that go far beyond the typical call center and answering service.
Call Center Services:
Our Call Center Services are performed by US based operators and include everything from answering the phones to remote IT services. Virtually any business process you can do by phone, web or email can be outsourced to HBNS. You can use our services to extend your reach into new markets, provide stronger customer support or even retain your existing customers. We even offer services for all phases of the sales process from marketing to inside sales. By outsourcing to us, your business will benefit by minimizing staffing and overhead costs.
Our US based agents respond to each call by opening a trouble ticket (in our system or yours) and properly escalating calls to the appropriate staff member or department per your specific instructions. Agents can work from detailed scripts or use their extensive customer service techniques inline with more flexible scripting. Whatever your call center or business process service needs are, HBNS is confident we can be the partner to help you achieve your goals.
Round-the-clock services are there when you need them.
Extend Your Reach
Outsource to extend to new markets.
Minimize staffing and overhead costs.
A reliable and fast cabling solution is a necessity for today’s business. HBNS has 20 years of experience specializing in the design, installation, and maintenance of a variety of cabling solutions.
HBNS’s programmers can assist you by creating a business system or integrating a new or existing system into your operations to help with every aspect of your company.
We Organize Our
Engitech is the partner of choice for many of the world’s leading enterprises, SMEs and technology challengers. We help businesses elevate their value through custom software development, product design, QA and consultancy services. Our product design service lets you prototype, test and validate your ideas.
While integrating the security with the DevOps approach has always been of high demand, this requires a completely different range of processes and tools. DevOps is already known to boast of an agile development methodology. Now when the inputs of the security experts I’ll be brought in a collaborative environment, the project will have an array of effective security safeguards.
In spite of disturbing the agile development process of the DevOps approach, the additional security inputs only enhance the safeguards and reliability of the project. So, in a way, DevSecOps will only extend the benefits of a DevOps approach further with security inputs. DevOps is already known to boast of an agile development methodology.